Apply for Services
Thank you for considering Harmony Behavioral Services as your ABA Therapy Provider. At Harmony our mission is to promote progress for every client; progress that is based in science and enhanced by the personal touch of our staff members. We strive to become Kentucky’s leading autism treatment agency by delivering our model of client-centered, individualized, therapeutic services.
If you are looking for support, we are here to help. Please see below for details on how to get started & our Frequently Asked Questions.
The Enrollment Process
Step 1: Complete the Request for Services Form.
This will provide us with your contact information, your primary concerns and reasons for services, and will allow us to check for insurance compatibility. After completing and returning the Request for Services form, our Operations Manager will contact you to discuss the availability of services and will guide you through the next steps in the enrollment process.
Step 2: Complete the Intake Packet.
Once you have spoken with the Operations Manager, you will receive our Intake Packet. This form will permit us to obtain an authorization from your insurance company, obtain medical records & will help us best understand the needs of your child. Please take the time to fill out all of the forms carefully & completely & return them to the Operations Manager along with the required documents listed below:
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Diagnostic report listing Autism Spectrum Disorder as a diagnosis
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Either a scan or picture of BOTH sides of ALL applicable insurance cards
Step 3: we will Notify you of placement in our waiting pool
Once all of your forms have been received, our Operations Manager will notify you that your child has been placed in our waiting pool. The Operations Manager will contact you monthly with updates regarding the waiting pool. Clients are chosen from the waiting pool based on a number of factors including necessity of services, duration of wait, and availability. Keeping us updated on your child’s availability (days of the week and time of day) is extremely important.
Step 4: we will contact you to schedule a caregiver interview & assessment
Once space becomes available for your child, our Operations Manager will contact you to schedule a Caregiver Interview & assessment of your child. During the Caregiver Interview, you will meet with one of our Board Certified Behavior Analysts (BCBAs) & determine if our facility is a good fit for your child. The Caregiver Interview & the assessment will take place on the same day. While it is best that all caregivers attend the Caregiver Interview, it is not required. Caregivers will be given a tour of the clinic as well.
Step 5: Commitment to services
Once your child's assessment is complete, you will receive a Commitment to Services Agreement to sign. This form authorizes us to begin work on your child's treatment plan & to submit the plan to insurance for authorization.
Step 6: scheduling services
After the treatment plan is authorized by your insurance, you will be contacted by the Operations Manager to confirm a start date & schedule for your child. We will also send you detailed information about your child's first day & what to send to the clinic.
Step 7: First day of services
On your child's first day of services, you will have your first Caregiver Training meeting. During this meeting, you will be briefed on our Caregiver Handbook & you will review your child's treatment plan with your BCBA. Your bi-monthly Caregiver Training schedule will be determined during this meeting as well.
Frequently asked questions
What are the days & times for each session at Harmony?
Since we offer a half-day therapy program, we have 2 sessions each day at Harmony. All clients attend clinic Monday - Friday. Our morning session is from 8:00 AM to 12:00PM & our afternoon session is from 1:00 PM to 4:30PM. The Operations Manager will ask your preference of schedule during the intake process.
What types of insurance does harmony accept?
We accept most major insurance, with the exception of United Healthcare & TriCare. We do not accept any waiver programs at this time. We do accept Passport & most Medicaid programs.
What types of insurance does harmony accept?
We accept most major insurance, with the exception of United Healthcare & TriCare. We do not accept any waiver programs at this time. We do accept Passport & most Medicaid programs.
What will a typical day look like for my child?
Please visit the Our Services page to see a full description of what a day is like at Harmony.
Can i stay at the clinic while my child attends services?
We do not have a waiting area at Harmony. We have provided a list of local places where you could wait during services. If you choose to wait in your car during services, we respectfully request that you wait at another location, as your child can become distracted by seeing you through our front windows.
Does harmony provide transportation to & from the clinic?
We do not provide transportation. Caregivers are required to have reliable transportation to & from the clinic & are required to have a car seat.
What is the attendance policy?
In order to see consistent progress with our clients, consistent attendance is required. If a client's attendance of scheduled services should fall below 90%, caregivers may be charged additional fees or could be discharged from services. We do require on-time drop off & pick up of your child as well.
Can my child attend school & aBA together?
Many of our clients attend a half-day preschool or school program in addition to a half-day ABA program at Harmony. Some school districts may require a doctor's note in order to approve the schedule. Please talk to the Operations Manager or your child's BCBA to learn how to approach this with the schoool. If you live in Oldham County, Oldham County Preschool has a half-day program that aligns well with our program.
Does Harmony provice speech or ot services?
At this time, we do not provide any services in addition to ABA therapy. However, we do have a local clinic that may have some therapists who could travel to Harmony to see your child at the end of the morning session or at the beginning of the afternoon session. Please contact the Operations Manager to learn more.
Does my child have to have a formal autism diagnosis to attend services at Harmony?
In order to bill your insurance company for services, your child does have to have a formal diagnosis of autism. Self-pay options are available if you don't have insurance coverage or don't have a formal diagnosis. Please contact the Operations Manager to learn more.
If we are in the waiting pool, what is our obligation to start services?
We encourage familes to get on several waiting lists at different clinics when looking for services. Once we have completed your child's assessment, the Operations Manager will send you a Commitment to Services Agreement. This agreement requires you to enroll in services at Harmony for at least a minimum of 6 months. However, there is no obligation until this agreement is signed. Please note that many insurance companies will only pay for 1 assessment every 6 months. You are free to drop from the waiting pool at any time.
when will my child be ready to discharge from services at Harmony?
Your BCBA will discuss plans for discharge during your bi-monthly parent training. A client is ready for discharge if:
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The BCBA believes the problem behavior(s) is at a controllable level.
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The client can effectively communicate using the communication method best for them.
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The client can easily learn communication, adaptive & social skills in a less restricted environment (such as the classroom).
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The client is meeting 80-100% of their original treatment goals.